Ebaje Privacy Policy — Your data, our responsibility

1 Introduction & Applicability

Ebaje (ebaje.vu) is an online gaming platform built for users in Bangladesh. When you visit our website, create an account, or use any of our services, we collect certain information. This Privacy Policy explains in detail what data we collect, why we collect it, and how we keep it safe.

Ebaje believes that transparency and trust are the foundation of a healthy platform. That is why our Privacy Policy is written in plain language — so every user can make informed decisions about their data.

This policy applies to all Ebaje services, the website, mobile version, and customer support. Using our platform means you agree to this Privacy Policy. If you disagree with any part of it, please stop using our services and get in touch with us.

2 What information we collect

Ebaje collects different types of information for different purposes. A full breakdown is provided below:

We only collect information that is necessary to provide our services. Collecting unnecessary data goes against Ebaje's policy.

3 How Collected Information Is Used

Ebaje uses your information for the following purposes. Each use has a specific reason behind it:

• Account management: Your identity information is used to create, verify, and secure your account — ensuring that only you can access it.
• Financial transactions: Financial information is used to process deposits and withdrawals. This is required to comply with anti-money laundering regulations.
• Customer Support: Your contact details are used to resolve your issues quickly, allowing our support team to assist you efficiently.
• Ensuring Security: Technical data is analyzed to detect fraud, multiple accounts, and suspicious activity.
• Responsible Gaming: Gaming history is analyzed to identify potential addiction risks, and appropriate support is provided where needed.
• Service Improvement: We analyze usage patterns to improve the platform experience. Data is always analyzed anonymously.
• Promotional Communications: With your consent, we may inform you about new offers and promotions. You can withdraw this consent at any time.

4 Data Sharing & Disclosure

Ebaje shares your information with third parties only in limited, defined circumstances. Those circumstances are outlined below:

• Payment Processor: Necessary information is shared with mobile banking and payment gateway partners to process financial transactions. These partners operate under strict confidentiality agreements.
• Legal obligations: Information may be disclosed to relevant authorities as required by court order, government investigation, or legal process.
• Game Provider: Limited data may be shared with game provider companies to ensure the proper operation of specific games.
• Security Audit: Third-party security experts may access limited data to audit platform security, always under a formal agreement.

5 Cookie Policy

Ebaje uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

• Essential cookies: These cookies are required to maintain your login session and ensure the platform's core functionality. Without them, the platform will not work properly.
• Functional cookies: These cookies remember your language preference, theme settings, and other personal preferences.
• Analytics Cookies: Used to collect platform usage statistics. All data is collected anonymously.
• Security Cookies: Helps prevent unauthorized access and fraud.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.

6 Data Protection Methods

Ebaje uses industry-leading technology and practices to keep your data secure:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption, ensuring that your information cannot be read by anyone in transit.
• AES-256 Storage Encryption: All stored sensitive information is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): An additional verification layer when accessing your account keeps it more secure.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Data Minimization: Only necessary information is collected; unnecessary data is never stored.
• Access control: Staff can only access the information required for their specific responsibilities.

7 Your rights

You have certain fundamental rights regarding your personal data on the Ebaje platform:

To exercise any of these rights, contact our support team. We will respond to your request within 30 days.

8 Children's Privacy

Ebaje strictly does not serve anyone under the age of 18. We do not knowingly collect information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete all associated data.

If a parent or guardian believes their child is using Ebaje, please contact us immediately. We will take prompt action.

9 Third-Party Links & Services

The Ebaje platform may use certain third-party services, such as payment gateways or game providers. These third parties have their own privacy policies that are outside Ebaje's control. We recommend reading their privacy policies before using those services.

Ebaje is not responsible for data collection practices on third-party platforms. That said, we only work with trusted, established partners who meet our security standards.

10 Privacy Policy Changes

Ebaje may update this Privacy Policy from time to time. If any significant changes are made, we will notify you in the following ways:

• The "Last Updated" date at the top of the page will be revised accordingly.
• For significant changes, a notification will be displayed on the platform.
• Registered users may be notified via email or SMS.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

11 Contact us

For any questions, complaints, or requests regarding the Privacy Policy, please contact our Data Protection team: